Apple fined € 900K in Italy for misleading warranty claims

Apple was fined a total of €900,000 ($1.2m) by the Italian Antitrust Authority in december for failing to properly inform customers of their legal right to two years of warranty service under Italy’s Consumer Code.

The agency says Apple only disclosed its own standard one-year warranty and offered to sell customers AppleCare for the additional year instead of abiding by the law — pretty shady stuff, actually.

This decision is meant to become a ground breaking precedent in the sector as it shows the need for companies acting in the Italian market to localise their terms and conditions and to ensure the maximum level of transparency to consumers on their rights.

Fulvio Sarzana
Studio Legale Roma Sarzana & Associati
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This entry was posted on Tuesday, January 3rd, 2012 at 09:33 and is filed under Blog. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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